Frequently Asked Questions

Watch this video tutorial and learn how to use shopping cart functions.

Some products on our website has special Reward points as optional price. Visit a product page you will see the price in reward points below the original currency price.

More info >>

Only in some cases, otherwise No!
Normally Cash on Delivery for books. We also accept payments via Bank Account or Easy Paisa, Jazz Cash, UBL Omni.

Yes! If your required book is not in our online book catalog then you can request it.

Book request form

Service We Use to Deliver our Product:

  1. We deliver products via Pakistan Post within 2-4 working days.
    Please Note: Pakistan post office will charge additional 75 pkr upon delivery time, which our customer have to pay as additional fee.
  2. We deliver books via Bykea within Lahore only one day or next day delivery, up to 4 kg allowed.
  3. We deliver books via TCS in few cities such as Lahore, Karachi, Faisalabad, Islamabad, Rawalpindi, Gujranwala. Delivery time next day, time 9:00 am to 6:00 pm. Note You have to pay in  advance via easypaisa or jazz cash for TCS delivery.
  4. Free shipping on order above 2000 PKR, with advance payment options only (Easypaisa, Jazzcash and Bank transfer).

The shipping charges are based on products weight you can add products to cart and then see the estimated shipping cost at Shopping cart page

Normally no! but in some cases yes! Too expansive for customers mostly. You can contact us using given methods for more information.

We are sorry about your order. You can check the order status. If the status has not changed, please contact our Team.

You can submit Return Request here. Only books that are faulty or misprinted will be returnable.

The delivery charges mentioned on our website(i.e. 80pkr for 1Kg) are the Initial charges, You will have to pay extra 75 Pkr to the Postman upon delivery according to the policy of Pakistan Post office.

Just order normally and we will contact you for other processes such as payments and Product keys transfer.

2 to 5 hours or maybe one day. Depends on you how quick payment is processed.

Yes! The software keys are 100% legit and obtained from verified distributors. You can register them online at the original Company website in your accounts such as Microsoft Windows, Office and Adobe Softwares.

1- Get direct live chat support by clicking on black button at the bottom right corner.

2- Email us

3- Via Phone : +92-0347-4217701 (Click here for Whats app)